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FAQ

What is your return policy?

If you are not 100% satisfied with your online purchase, you may return your order for a full refund or a different pair within 30 days from the time of purchase. All items must be returned unworn.

All shipping and handling charges are non-refundable. Returns generally take 7-10 business days to process. All refunds will be refunded to the card used at the time of purchase.

Return address:
Cayo Eyewear
4100 Salzedo Street
#901
Coral Gables, FL 33146

 

 

Warranty:

Cayo offers a one year warranty against defects in workmanship and materials (with proof of purchase). If you think there's something wrong with your sunglasses email us a couple of pictures with your order number to hello@cayoeyewear.com and we'll try to help you out. Bear in mind that the warranty does not cover normal wear and tear, scratched or broken lenses, nose piece, lost screws or peeling of frames.

 

 

International shipping duties & taxes?

We are not responsible for any duties or taxes collected at time of delivery.

 

For any other questions or concerns contact us at hello@cayoeyewear.com